Nothing goes cold
- Instant text back the second a lead lands
- Follow-up that runs whether you remember or not
CRM & sales for local businesses
The leads are already coming in. Stop letting them go cold.
Instant reply, follow-up that runs itself, and nothing forgotten.
A lead that waits until tomorrow has already called somebody else.
The rules I set up for you
When a lead comes in — a form, a call, a booking, a message — text them back within 60 seconds, before they call the next shop.
If no reply, follow up again at day 2 and day 5.
Runs whether you remember or not
2When a call is missed, text them back straight away — most people never leave a voicemail, they just dial the next name.
3When a job is finished, ask for the review once, at the moment they are happiest.
4When a quote goes quiet, nudge it — a fair share of dead quotes were only forgotten.
5When a week is slow, text the people who already bought from you. Cheapest customers you will ever get.
Every one of them runs off the same customer list — yours, on your own site. No per-seat CRM fee.
Businesses I've built for
- US Nails
- Dairy Diner
- Kanya Market
- Epic Glass Tinting
- Sprague River Labradors
- RV There Yet
- Dolo Golfing
- Ascend
Seconds
To the first reply
$0
Per-seat CRM fee
Yours
The customer list
1
Place every lead lands
What it actually is
Most local businesses don’t lose leads. They leak them.
Someone fills in your form at 9pm. You see it at noon the next day. By then they’ve called two other shops and booked whoever answered. Nothing was wrong with the marketing — the lead arrived and then quietly went cold.
This is the plumbing that stops it: an instant reply the second a lead lands, follow-up that goes out whether you remember or not, every customer in one place instead of three notebooks and a phone, and a nudge to the people who haven’t been back in a while. It’s the cheapest growth there is, because you already paid to get these people.
What gets built
The plumbing between a lead and a job.
Everyone in one place
- Every customer in one list, not three notebooks
- An owner dashboard you can read on your phone
They come back
- Win-backs for customers who quietly stopped coming
- Reminders and review asks, sent automatically
And the other half
It doesn’t just catch the phone. It makes it ring.
Plugging the leak protects what you already have. The same system also sells to people you have already paid for once — which is the fastest money there is in a local business, and the part almost nobody works.
Everyone who already paid you
Most shops are sitting on hundreds of people who bought once and have never been contacted since. A text to that list is the cheapest sale there is — you already paid to win these customers, and nobody has asked them back.
The quotes that went quiet
A fair share of dead quotes were never a no. They were a forgot — his, and yours. They get followed up on day two and day five without you remembering to.
The customers who just left happy
The only people who will ever refer you are the ones who just had a good experience, and almost nobody asks them in that window. The ask goes out once, at the moment they are happiest — and a referral is the one kind of growth that compounds.
The traffic already hitting your site
Most of it leaves without a trace. Capture is the whole difference between a visitor you never knew about and a name you can actually follow up — no extra ad spend involved.
None of this needs a bigger ad budget — it works the list, the traffic and the goodwill you already own.
How it works
Find the leak, then plug it.
Whose hands it’s in
Before I build
I find the leak
Find the leak
Where leads come in, how long they wait, and which ones never get a second touch.
The build
all mine
Plug it
Instant reply, follow-up sequence, one customer list — built into your own site.
From then on
runs without you
It runs itself
You get on with the job. The plumbing keeps working without you.
How is this different from Square or Calendly?
Those rent you a tool and take a cut of every booking. This is built into your own site, so there's no per-booking fee and no monthly on top — and it looks like your business, not theirs.
Can it work with my POS?
Usually yes — Clover, Square and Toast all connect, so online orders land on your kitchen screen and your menu updates itself.
What if I need something unusual?
That's most of the interesting work. Quote calculators, staff onboarding hubs, check-in kiosks, contracts and e-signing — if it can be built, it can be built into your site.
Do I keep it if I leave?
The site becomes fully yours after a year on plan, tools included. Cancel before then and you keep a full working copy.
What clients say
5.0 on Google, from the people I built for.
★★★★★
“Steve built us an awesome website! Our old site was outdated. The new one shows customers that we are professional. He is continually editing the site to make it better. The site was up within like 2 days. We couldn’t be happier with the results!!”
David Pratt
★★★★★
“I was starting my mobile RV repair business from scratch and Steve at Rise Local handled the entire launch for me. He built my website, got me set up online and on Google, helped me form my LLC, and put together a full marketing gameplan to actually bring in customers. I didn’t know the business or the online side at all, and he walked me through every piece of it — domain, branding, all of it.”
Anthony Nguyen
★★★★★
“It’s a very clean look that I wanted exactly how he made it and he was very transparent on assisting me on what I wanted. The website sends leads straight to my discord and email. Having clients sign up is also quicker with his product. Steve is working hard all by himself, he handles everything, and if I ever wanted to change something he instantly was there for me.”
BoboVo
★★★★★
“I own a digital marketing agency. I notice how people in this industry actually work — and most of them don’t. Steve at Rise Local is different. He’s not just building websites and hoping for the best. He’s handling your Google and Apple Maps presence, cleaning up your reviews, setting up booking systems, running ads, and meeting with you monthly to make sure everything keeps moving. That’s the full picture — not just one piece of it.”
Nova Terra
Before we even talk
See how your business shows up today.
Type in your business and I'll build you a Local-Visibility Scorecard — where you stand, and the first thing I'd fix.